September 12th, 2017 | 38 mins 11 secs
developers, devops, operations, pagerduty, pagerduty summit 2017
In this interview with Jennifer Tejada, CEO of PagerDuty, recorded live at PagerDuty Summit 2017, she discusses the new and emerging challenges in streamlining operations, in introducing automation and achieving integration. Team members must play new and yet-to-be-defined roles in improving IT to better deliver value to the customer. Tejada speaks with Scott Fulton about her own customer success stories and also about the extent human beings need to be involved in driving the commitment to DevOps.