Allstate, Divisional Chief Information Officer Claims, Vice President Technology & Strategic Ventures
July 5th, 2017 | 22 mins 23 secs
allstate, business culture, business processes, business strategy, cloud foundry, developers, enterprise software, enterprises, technology ventures
There was a time when business processes were presumed to be the bedrock foundation of a company — when what one did and how it went about doing it, was thought to define the nature of that company for decades hence. But as Opal Perry, Allstate’s vice president for technology and strategic ventures, told The New Stack’s Alex Williams, competition in today’s business centers around servicing customers. And those customers’ changing expectations — changed all too often by competitors — form the foundations of modern businesses. So it’s critical that those foundations be flexible and even malleable.